1. Order Processing
1.1. All standard orders are processed within 2–3 business days from the date of order confirmation.
1.2. Orders shipped within Georgia are processed within 1–2 business days.
1.3. Pre-ordered items require 5–7 business days for processing.
1.4. Business days are defined as Monday through Friday, excluding public holidays.
2. Shipping Methods and Delivery
2.1. Standard Shipping: Expected delivery within 12–14 business days from the date of shipment.
2.2. Express Shipping: Expected delivery within 6–8 business days from the date of shipment.
2.3. Delivery times are estimates and may be affected by factors beyond the control of LenameDesign.com, including customs procedures, postal delays, or other unforeseen events.
3. Shipping Costs and Free Shipping
3.1. Orders with a total value of $1500 or more are eligible for free shipping.
3.2. Free shipping applies only to the delivery address specified by the customer at the time of purchase.
4. Taxes, Duties, and Customs Fees
4.1. Customers are solely responsible for any applicable import duties, taxes, customs fees, or other charges imposed by their country of delivery.
4.2. LenameDesign.com does not pay any taxes, duties, or customs fees on behalf of the customer.
5. Customer Responsibilities
5.1. Customers must provide accurate and complete shipping information.
5.2. LenameDesign.com is not responsible for delays or non-delivery caused by incorrect or incomplete address information.
6. Agreement
By placing an order with LenameDesign.com, the customer acknowledges and agrees to these shipping terms.